When will my order ship?
Captain & Skipper will ship orders as soon as the first shampoo and conditioner production is ready, estimated early October 2023. You are among the first adventurers that will enjoy Captain & Skipper's shampoo, conditioner and detangling spray. The detangling spray is estimated to ship in early 2024.
You can track your order as soon as it ships or send a message to our support team for a status check at any time.
Where are Captain & Skipper products made?
Captain & Skipper products are all made in the US, right outside of New York City.
What does Pre-order mean?
Certain products will have a Pre-order button when you add the item to cart. Currently, the Mint, Blue Raspberry and Unscented products and all detangling sprays are on pre-order. Pre-order means that we have the product in queue for production and should be in stock within 3-6 months. When you pre-order you will be first in line to receive the product.
Are you available in stores?
We are currently available online only and working on placement in boutique stores.
How does Subscribe & Save work?
Subscribe & Save works on select products that are in production and shipping soon.
- Cotton Candy Shampoo
- Cotton Candy Conditioner
- Cotton Candy Knotty Detangling Spray
- Driftwood Shampoo
- Driftwood Conditioner
When adding these products to your cart, select Subscribe & Save for a monthly subscription and they will ship automatically every month. You can cancel anytime by logging into your account and canceling the subscription. If you run into any trouble, contact support and we can assist you.